CHAPTER 5

Chapter 5

Summary, Conclusion, and Recommendations

The CCARP capstone project demonstrates the growing potential of digital innovation in transforming traditional industries—specifically, the carpentry sector. By introducing a user-friendly platform that offers on-demand carpentry services and a reliable project monitoring system, the project directly addresses persistent issues in the industry. These include the limited accessibility of carpentry job opportunities in local communities and the absence of standardized processes for tracking work progress and quality. Through its integrated features, CCARP simplifies job matching, ensures better visibility over project timelines, and encourages accountability from both clients and carpenters.

Furthermore, initial testing of the platform revealed significant improvements in communication, collaboration, and trust between users. CCARP not only facilitates faster and more efficient workflows but also promotes a shared sense of purpose. As clients and carpenters work together more closely, they are empowered to co-create outcomes—"crafting solutions and building dreams together." This collaborative approach enhances the overall experience for both parties and fosters a more inclusive and professional working environment.

These findings underscore the system’s strong potential to drive meaningful change in the carpentry industry. By bridging gaps in service accessibility, standardizing work monitoring, and increasing satisfaction for both clients and carpenters, CCARP lays the foundation for a more connected and responsive ecosystem. As more users adopt this platform, it may well inspire broader digital transformation within the skilled trades.

Recommendations

Based on the results and insights gained from the development and initial testing of the CCARP system, the following recommendations are proposed to improve its overall performance, usability, and potential impact on the carpentry industry:

1. Partner with Related Capstone Projects:

Collaboration with similar capstone projects such as Elwood and Findarchi is highly encouraged. These partnerships can help expand the platform’s features, improve accessibility, and enhance overall usability through shared insights, tools, and technical integration.

1. Expand User Testing:

Conducting further trials with actual construction companies will provide deeper feedback from industry professionals. This kind of testing will help identify areas for improvement, validate the system’s real-world performance, and ensure that it meets practical needs in fieldwork settings.

1. Introduce a Reward System:

Adding a reward feature based on project reviews and ratings can increase user motivation and engagement. Recognizing outstanding performance—such as successful project completions, positive feedback, or consistent participation—can encourage professional growth and build a more active user base.

1. Integrate Artificial Intelligence (AI):

Implementing AI tools can support users by generating project descriptions, assisting with in-app navigation, and helping manage reports. These smart features can simplify the experience, especially for first-time users, and make the platform more responsive and efficient.

1. Apply Security Standards:

To ensure data safety and system integrity, the adoption of DICT-recommended security standards, such as ISO 27001, is essential. Applying these guidelines will strengthen user trust and protect sensitive information within the platform.

1. Provide Training and Orientation:

To help both clients and carpenters fully benefit from the platform’s features, training materials such as tutorials, walkthrough videos, and onboarding guides should be made available. In-person or online sessions can also be offered to support less tech-savvy users and build confidence in using the app.

1. Pilot Test in Other Skilled Trades:

With its success in carpentry, CCARP has the potential to be adapted for other skilled trades like plumbing, welding, or electrical services. Expanding into these areas can make the platform a more versatile and inclusive tool for connecting skilled workers with job opportunities.

By applying these recommendations, CCARP can continue to grow into a more comprehensive, user-focused solution for the carpentry industry. These enhancements will support long-term business development, improve service quality, and ensure a smoother and more rewarding experience for both clients and carpenters.